Frequently Asked Questions

Why should I have my ducts cleaned?

Your body loses on average 30,000 to 40,000 skin cells per day,
you may not be able to see it but that accumulates overtime in your air duct
system. This is just one of the many reasons to get air duct cleaning. Having pets
is a completely different story, every time the season changes your dog will
shed a lot of hair and most of it will end up in the air system, via the cold air returns.


How long does the duct cleaning process take?

For an average sized home with a 5 year build up, it usually takes
about 3 hours from start to finish. Every home is different and some may
require more time to clean.


Will my floors get damaged during the cleaning process?

Absolutely not, we ensure that every home gets taken care of as if it was our
own. We have a lengthy work safety procedure to ensure no damage is made
to your home.


Can we stay inside the home during the cleaning?

Yes, we always encourage our clients to stay during the cleaning
process to show them before and after pictures during the process. This ensures
100% satisfaction for all our clients. Our process involves covering each
individual register and grill, this creates negative pressure inside the duct
work before the cleaning starts.


Is the disinfectant safe for my family and pets?

Yes, we use a 100% natural product made from Benefect which uses
essential oils to kill over 99.99% of bacteria. This product also effectively
eliminates & controls odours produced by micro-organisms inside the air
system.


Will I receive the before and after pictures?

At the end of our service we include a extensive report with
details of your duct work along with before and after pictures. This report can
also be used to show your landlord the condition of the ductwork which could
help you receive money back from the duct cleaning.

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